Terms & Conditions

Last updated: February 2025

1. Introduction

Welcome to EpoxySista. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

2. Use of Website

By using this website, you warrant that:

  • You are at least 18 years old or have parental consent
  • You will use the website for lawful purposes only
  • All information provided by you is accurate and current
  • You will not attempt to gain unauthorized access to any part of the website

3. Products

All products sold on EpoxySista are handmade resin items. Please note:

  • Each piece is handcrafted, so slight variations in color, size, or pattern are normal and part of the unique nature of handmade items
  • Product images are representative; actual items may vary slightly
  • Colors may appear different on different screens
  • Custom orders are made to your specifications and cannot be returned unless defective

4. Orders & Payment

When you place an order:

  • You are making an offer to purchase the products
  • We reserve the right to accept or decline your order
  • Prices are in Pakistani Rupees (PKR) and include applicable taxes
  • Cash on Delivery (COD) is available for orders within Pakistan
  • Full payment must be made upon delivery for COD orders

5. Shipping & Delivery

Our shipping policies:

  • We deliver across Pakistan
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • We are not responsible for delays caused by courier services or unforeseen circumstances

For detailed shipping information, please visit our Shipping Policy.

6. Returns & Refunds

Returns are accepted under specific conditions. Custom/personalized items cannot be returned unless defective. For complete details, please refer to our Refund Policy.

7. Intellectual Property

All content on this website, including but not limited to images, text, designs, logos, and product designs, is the property of EpoxySista. You may not reproduce, distribute, or use any content without our explicit written permission.

8. Limitation of Liability

EpoxySista shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the products.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: